Vinted: Buy & sell second hand

Vinted is a secondhand marketplace where users can buy and sell pre-loved items directly to other members. The peer-to-peer platform allows individuals to list and purchase goods across a variety of categories. By removing barriers to participation, it prioritizes accessibility for sellers.

The selling process is designed for simplicity and low friction. Sellers can list items without any upfront fees—selling is entirely free. To create a listing, a seller uploads photos of the item, writes a description, and sets their own price. They keep 100% of the purchase price with no commission or fees deducted, so the full amount paid by buyers goes directly to their account. Once sales accumulate, sellers can withdraw their earnings to their bank account at their convenience, making it practical for those looking to clear unwanted items or sustain ongoing resale activity.

The platform accommodates a broad range of item categories, including clothing, homeware, appliances, electronics, collectibles, kids' toys, and various other goods. This diversity means the marketplace serves different shopping purposes—from fashion resale to clearing household items to finding vintage or niche collectibles. Items are organized into categories with shopping filters, allowing buyers to refine their search based on item type, price, condition, and other relevant criteria. This structure streamlines discovery across a user-generated inventory that grows through seller participation.

Shipping logistics are handled through a structured system that simplifies dispatch for sellers. When a sale is completed, sellers receive prepaid shipping labels from Vinted, eliminating the need to arrange courier services independently. Buyers pay for shipping costs but retain meaningful control over their delivery experience. They can select from available shipping carriers and choose between home delivery or collection at pickup points based on local availability. This flexibility accommodates different preferences and circumstances.

Buyer protection is available as an optional service during checkout. When enabled, it covers specific transaction risks: refunds for items lost or damaged during delivery, or items that do not match their description upon receipt. This protection is assessed on a per-transaction basis, allowing buyers to evaluate risk for each purchase rather than paying a mandatory platform fee.

Two specialized verification services address concerns in high-value categories where authenticity and condition are critical. A designer fashion verification service conducts authenticity checks on luxury items, with expert reviewers assessing goods before dispatch. An electronics verification service is available for certain tech items, checking their functionality, condition, and authenticity. Both are optional selections during checkout. If an item fails verification, it is either not delivered or the buyer receives a refund, protecting against inauthentic or non-functional purchases.

Buyers and sellers can communicate directly through an in-app chat feature for negotiation, questions about specific items, and clarification of transaction details. Beyond transactional discussion, this messaging capability creates a space for interaction between participants who might otherwise be strangers. Order management tools consolidate purchases and sales, displaying transaction status and history. In-app notifications and updates keep users automatically informed about order progress, new messages, and other relevant activity.