ルナルナ おくすり便 - ピル処方のオンライン診療

LUNARNA's Online Pill Consultation and Prescription App

LUNARNA Medicine Delivery is a subscription service app that lets you receive pill prescriptions online from your home or anywhere you like, during your free time. Your prescription will then be delivered straight to your mailbox.

□ Complete all the necessary pill prescription consultations with just your smartphone!
□ Our partner doctors will prescribe pills tailored to your symptoms and concerns.
□ Same-day shipping available! Pills will be delivered to your mailbox discreetly.
□ Simple, affordable pricing plans with the option to cancel mid-treatment.
□ Don't worry, even if it's your first time taking the pill! We'll help you with the basics of pills and any issues you may have while taking them!

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[Pill Delivery Process]

◆ Answer the medical questionnaire via the app
You will complete a medical questionnaire for your pill prescription. Your answers will be received by the doctor and used to improve your treatment.

◆ Online consultation via chat and video
You will communicate directly with your doctor via chat and video call. Since you can visit from the comfort of your own home, you can avoid wait times and worry about others.
If you have any concerns about your concerns or pill prescription, please feel free to consult with your doctor.
*Pill prescriptions are based on a doctor's diagnosis. If a doctor's diagnosis indicates that a pill prescription is not possible, no fees will be charged.

◆Pill Prescription and Delivery
The medical institution that prescribed the pills will ship the pills directly to your home after prescription (same-day shipping available at the earliest), even on weekends and holidays.
The pills will arrive without the sender or item identifying them as pills.
*Delivery may take some time depending on your region, weather, and traffic conditions.

[Pill Support]

◆24-Hour Answers to Your Concerns
For issues you need immediate resolution, such as "I forgot to take my pill," our chatbot will provide easy-to-understand answers based on OC/LEP guidelines.

◆Pill Basics
You can quickly access basic information about pills, such as how to take them and side effects, at any time.

[Simple Pricing Plans]
Regardless of the type of low-dose pill, a flat rate applies to all plans.
*Medical fees, drug and shipping fees are subject to change based on the estimated costs set by the medical institution.
*Prices for mini-pills vary.

[Recommended for the following people]
・Those who are just starting the pill
・Those who want to continue taking the pill
・Those who find it difficult to make time to visit the doctor for a pill prescription
・Those who do not have a nearby hospital and cannot frequently visit the doctor for a pill prescription
・Those who want to reduce the cost of pills

Luna Luna Medicine Delivery will support you in continuing your pill regimen through online medical consultations.

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[Service Usage Notes]
This service is available to those who meet the following criteria:
・Women aged 18 to 49
・Those who can pay by credit card
Please note that identity verification is required to use the service.

*Medical treatment is not covered by insurance and is an elective medical treatment.
*If a doctor decides to recommend an in-person consultation, please follow the doctor's instructions.
*Luna Luna Medicine Delivery is a platform that enables online medical consultations between medical institutions and customers. The actual consultation, prescription, and delivery of medication are handled by the medical institution and doctor.
*Please note that prescriptions may not be available depending on the results of the medical interview and examination.

[If you have a problem or request]
For inquiries or requests regarding problems, please contact us by email via App > Menu > FAQ/Inquiries.

If you are unable to launch the app, please email us at the address below:
lnlnokusuri_support@cc.mti.co.jp
Please note that our reception hours are 9:00 AM - 5:30 PM, excluding weekends and holidays. Please note that it may take some time for us to respond depending on the content of your inquiry.

We apologize for the inconvenience, but we are unable to respond individually to comments in reviews. Please contact us by email instead.

This app is compatible with OS 9 and above.

Approximately 99% of respondents indicated they would like to continue using the app:
Results of a customer survey of early users conducted December 2021 - January 2022 (n=71)
To the question, "Do you intend to continue using LunaLuna Medicine Delivery?", the combined percentage of respondents who answered "strongly agree" and "agree"