Rapido is a ride-hailing platform offering bike-taxis, auto-rickshaws, and cabs designed for distinct travel needs and budgets across India. Rides are typically available within five minutes of booking across more than 500 cities, extending from major metropolitan areas to secondary urban centers and regional markets.
The bike-taxi segment offers three service tiers. Standard bike service connects passengers with motorcycle riders for point-to-point travel, while Bike Lite provides a more econo…
Rapido is a ride-hailing platform offering bike-taxis, auto-rickshaws, and cabs designed for distinct travel needs and budgets across India. Rides are typically available within five minutes of booking across more than 500 cities, extending from major metropolitan areas to secondary urban centers and regional markets.
The bike-taxi segment offers three service tiers. Standard bike service connects passengers with motorcycle riders for point-to-point travel, while Bike Lite provides a more economical option for budget-conscious users. Bike Metro facilitates trips to and from metro stations in four major systems: Delhi, Chennai, Hyderabad, and Kochi. All bikes include mandatory helmet provision for passengers, with drivers required to complete safety training before operating on the platform.
Auto-rickshaw services include specialized variants for distinct use cases. Flexi Fare implements dynamic pricing adjusted to real-time demand, while Auto Share enables ride-pooling to match passengers on comparable routes and reduce individual fares. Auto Pet accommodates users traveling with companion animals, and Auto Parcel focuses on cargo transportation. Metro connections through auto-rickshaws are available in the same four cities as bike services, offering additional options for multi-modal travel.
Insurance coverage through Acko Insurance is automatically included with every ride, at no additional cost and without requiring separate enrollment or qualification checks. This baseline protection applies uniformly across all vehicle types and service variants.
The application integrates metro ticket purchasing with ride booking, allowing users to buy transit tickets directly within the platform for the four supported systems in Delhi, Chennai, Hyderabad, and Kochi without switching between applications. Parcel delivery service operates across both bike and auto categories, allowing users to select the vehicle type that best matches their cargo dimensions, weight, and timing requirements.
The application supports practical daily use with several operational features. Users can save frequently visited locations to streamline future bookings and avoid repeated address entry, while real-time tracking displays driver location and provides updated arrival estimates throughout each trip. Ride bookings require PIN-based authentication to verify request legitimacy.
Service coverage spans more than 500 Indian cities, extending from major metropolitan areas to secondary urban centers and regional markets. Available on both Android and iOS, the platform extends its approach to specialization throughout its vehicle lineup, offering specific service tiers and variants designed for distinct use cases. Auto-rickshaw rides include pet-friendly and parcel-focused options, while bike services tier between standard, budget-conscious, and metro-connected variants. This variety enables users to select rides configured for their specific circumstances.