Medaviz – Teleconsultation

Available only upon invitation from your doctor, your territorial organization or if one of our partners offers it to you.

WHO IS MEDAVIZ?
– Publisher of digital solutions for healthcare players since 2014.
– 8,000,000 beneficiaries now have access to our service.
– +12,000 practitioners, and +200 partner organizations.
Discover our team and our mission: www.medaviz.com/a-propos/

We offer three remote consultation services:

CONSULT YOUR DOCTOR REMOTELY
👉 Your doctor offers you a medical consultation by videoconference.
Before downloading the application, make sure you have your temporary password sent by your doctor by email or SMS.

– Download the Medaviz application on your smartphone or tablet.
– Finalize your registration on the application with the temporary password received by SMS and email.
– On the day of the appointment, check your connection a few minutes before your doctor calls.
– The video teleconsultation starts on your smartphone.
– Exchange documents with your doctor securely.
– After the consultation closes, you have 10 days to download your medical documents.
– This consultation can be reimbursed by Health Insurance, under the conditions provided for by the regulations.

To check if your doctor uses Medaviz, write to us: contact@medaviz.com.

CONSULT A DOCTOR IN YOUR TERRITORY
👉 This fully secure service is accessible to people residing in an area equipped with the Medaviz solution.

It allows you either to contact an on-call doctor directly at the dedicated telephone number of your territorial organization, or to be accompanied by a nurse or pharmacist.

To check if you can benefit from this service, write to us: contact@medaviz.com.

CONSULT A DOCTOR FROM OUR NETWORK 24/7
👉 This service must be included in your complementary health insurance, offered by your employer, who provides you with your connection details. Remember to activate your account before downloading the application.

Your doctor is not available? Do you have a concern and you have to wait several days for an appointment?
– Consult a healthcare professional from our network immediately by phone, in less than 3 minutes on average.
– Health professionals from 20 medical specialties are at your disposal: general practitioners, specialist doctors and paramedical professionals.
– Available 24/7 to answer you directly and without an appointment.
– In all circumstances, wherever you are, on vacation or on a business trip.
– Respect for medical confidentiality.

All the doctors with whom we collaborate are rigorously selected:
– Trained in the practice of teleconsultation.
– Graduates in France and registered with the French Order of their specialty.
– Available to discuss while respecting medical confidentiality.

To check if your complementary insurance or your employer offers this service, write to us: contact@medaviz.com.

CONFIDENTIALITY AND SECURITY OF MEDICAL EXCHANGES
Medaviz ensures compliance with GDPR standards, relies on highly secure technical solutions and uses an approved health data host.
www.medaviz.com/confidentialite-et-securite

RESPECT FOR MEDICAL SECRETITY
Your data is never transmitted to a third party.
At any time, you can ask us to delete your account.

TECHNICAL RECOMMENDATIONS
To guarantee you the best experience on our service and ensure optimal security, we recommend that you use an up-to-date smartphone or tablet, higher than Android 8.

A QUESTION?
– Healthcare professional: medaviz.zendesk.com
– Patient: medaviz-patients.zendesk.com
– Write to us: contact@medaviz.com