* Due to changes in Google's Android OS security policy, your existing joint certificate may not be visible. For more details, please search for "certificate" in [Customer Center > FAQ].
Make your financial life more enjoyable with K-Bank!
■ New Home Screen
You can manage not only the financial activity history related to your frequently used accounts but also all your bank accounts directly on the home screen.
■ Discover for Me Tab
Check products and services recommended daily, as well as th…
* Due to changes in Google's Android OS security policy, your existing joint certificate may not be visible. For more details, please search for "certificate" in [Customer Center > FAQ].
Make your financial life more enjoyable with K-Bank!
■ New Home Screen
You can manage not only the financial activity history related to your frequently used accounts but also all your bank accounts directly on the home screen.
■ Discover for Me Tab
Check products and services recommended daily, as well as the status of your subscribed services, all in one place.
■ Collected Benefits
From events to service benefits, collect and claim all the rewards you are eligible for.
■ Open Business Owner Home
We have packed everything for business owners, from products and services to various benefits, into the Business Owner Home.
* Please Note
[Guide to Using Financial Products and Services]
- All financial services, including account opening and product subscriptions, are available through the K-Bank app.
- Please read the product description and terms and conditions before subscribing to each financial product. - Please make sure to have your Resident Registration Card or Driver's License ready when signing up.
[Android OS Security Change Policy]
- On Android OS 11 or higher, your existing Joint Certificate may not be visible because it is not saved in the smartphone's shared folder (NPKI).
- Please reissue your Joint Certificate or transfer the certificate stored on your PC to the app for use.
* For more details, please search for "Certificate" in [Customer Center > FAQ].
[Device and Authentication Method Policy]
- To ensure safe and convenient financial services, the service is limited to the single app registered.
- We provide safe and convenient services using a mobile phone OTP that replaces security cards.
- To ensure secure financial transactions, service usage is restricted on 'rooted' devices.
[Information on Access Permissions Required for App Use]
- Phone (Required): Collects and uses phone numbers to maintain the device's authentication status and for video call verification.
- App Usage Information (Required): Used to detect potentially threatening apps installed on the device to prevent financial fraud.
- Contacts (Optional): Used for transfers to contacts in the address book stored on the device.
- Camera (Optional): Used to photograph ID cards and submit required documents during non-face-to-face real-name verification.
- Storage (Optional): Used for functions such as reading, saving, and deleting certificates, as well as saving images and photos.
- Location (Optional): Used to verify business address consistency and for non-face-to-face on-site inspections.
- Microphone (Optional): Used for tasks (transfers, etc.) via the AI assistant.
[Customer Center Information]
- Banking Services: 1522-1000 (Daily 09:00–18:00; however, inquiries regarding voice phishing and accident reports: 24 hours a day, daily.)
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