GLS Parcels

With the “GLS Packages” app, users can manage their GLS parcels to track incoming deliveries and send parcels more easily by purchasing shipping labels directly in the app.

TRACK PACKAGES

Track new parcels by entering a tracking number or Track ID and the recipient’s postal code

Overview of all tracked parcels (incoming, outgoing, and archived)

Option to delete tracked parcels

View parcel details and delivery information, such as delivery date and live tracking

Select a new delivery option for parcels, such as leaving it at a specific location or redirecting it to a shop or parcel station

Automatic tracking of parcels in the app by adding email addresses to my account

SEND PACKAGES

Configure shipping labels by entering parcel details such as size, destination country, sender, and recipient information

Save addresses in the address book to make the purchase process more user-friendly

Pay via PayPal or credit card (Visa / Mastercard)

Order confirmation and receipts via email

Print shipping labels at home

Print shipping labels at a ParcelShop (mobile label / QR code)

View all shipping labels (active, inactive, and archived)

View the nearest ParcelShop for each shipping label

SIGN UP / LOG IN

Register as a new user while retaining previously generated app data such as tracked parcels and shipping labels

Log in with an existing GLS account (after registration; not with GLS-ONE account!)

Log out of the app, which deletes all local data

Change account password

Delete GLS account and app data

SETTINGS

Update account information

Set up and modify a “Permanent Drop-off Permission”

Send app feedback

Option to rate the app (not possible before publication!)

Report a problem

View all legal details of the app

NOTIFICATIONS

Manage notification settings in the app settings

Receive notifications for tracked parcels

USER TESTING & ANALYTICS

Various user events are recorded for quality control and product improvement

Continuous product improvements via A/B tests and remote feature configurations