Esn Mobil Crm ve Teknik Servis

Thanks to Esn Mobil technical service and CRM application, you can easily make your transactions online in the field.

Thanks to its offline operation feature, service operations can be performed in environments without internet. The process can then be transferred to the center as soon as it is put into practice.

Thanks to Esn Mobil, which is used as a technical service program in the field, transactions can be made online or offline at the customer site. Jobs directed to technical service personnel can be sent instantly in the form of notifications. The technician who enters the application can view the service requests directed to him, as well as start the job and complete the service.

The photo of the service voucher can be added using an iPhone or iPad camera, and can also be uploaded in previously taken photos from the gallery. The materials and workmanship used for the service voucher can be added, and in case of authorization, price and discount can be defined.

Barcode or qrcode can be scanned using the device camera, barcode and qrcode operations can be performed. The barcode can be read and the process can be done, and the material used can be added by reading the barcode.

When the job is complete, the signature of the customer can be taken over the phone or tablet, and sharing can be made by creating a form. Form designs can be made specifically for your company. Checklists can be added when necessary, and more than one form structure can be supported.

Personnel positions can be tracked on the map with periodically received personnel location information. You can view the route drawn by the staff on a daily basis on the map.

Both the personnel warehouse and the general warehouse can be viewed instantly in the field. Inventory inquiries can be made, stock picture, price information, warehouse balance and statement can be viewed.

Interviews made on the Crm side can be recorded. A meeting (activity) can be entered instantly in the field.

Quotes and orders can be prepared instantly in the field, and an e-mail can be sent by previewing the prepared offer and order form. Offer and order forms can be prepared specifically for your company.

Daily or weekly invoices, offers, orders, service and activity records can be listed. Queries can be made with different filtering. Thanks to authorized users, reports can be viewed instantly.

Thanks to its feature of working with different themes, you can work in dark and light modes, and use our application with the color you want.