Equal AI - AI Call Assistant

Equal AI is an AI-powered call assistant that uses automated answering and screening technology to identify and intercept incoming calls from unknown numbers, providing detailed information about the caller's identity and intent so the user can decide whether to engage with the conversation.

When a call comes in, the assistant answers on behalf of the user and initiates a screening process. During this interaction, the application displays a live transcript of the conversation as it happens, allowing the user to follow the exchange in real time. Rather than operating invisibly, the transcription feature provides complete visibility into exactly what the caller is saying and requesting. The assistant simultaneously analyzes the call and generates instant summaries of the caller's intent, giving the user immediate context about why the person is calling and what they want to accomplish. This combination of real-time transcription and intent analysis allows informed decision-making without the user needing to pick up the phone themselves.

Once a user understands the nature of the call through the live transcript and intent summary, they can join the conversation with a single tap, taking over if they determine it warrants their time and attention. The application also enables sending messages through the assistant during active calls, allowing asynchronous communication when the user cannot speak directly or prefers not to engage verbally. This messaging capability extends the assistant's role beyond call screening into active call management and dialogue control.

Equal AI operates autonomously in many scenarios, handling entire conversations and conducting full dialogues with callers, answering questions, and resolving inquiries independently based on the context of the incoming call. However, users retain explicit control over the automation system. The application supports pausing or snoozing the assistant's autonomous features, allowing the user to take manual control of specific calls or temporarily disable automated handling for situations where direct personal engagement is preferred. This flexibility ensures the tool adapts to different user preferences and specific calling contexts.

The application screens a broad range of incoming call categories, handling unknown work and business calls by filtering professional inquiries from other incoming communication, along with delivery and courier services, ride-share and cab service calls, banking and OTP verification calls, real estate inquiry calls, telemarketing and promotional calls, sales and marketing calls, customer service callbacks, and other important one-time calls from unfamiliar numbers. This comprehensive coverage ensures the assistant can identify and manage diverse types of inbound calls without requiring manual configuration for each specific category.

Access to full call recordings provides users with a permanent archive of all screened conversations. Rather than relying solely on memory or hastily taken notes, users can review previous interactions, refer back to specific information that was discussed, or maintain detailed documentation of important calls handled autonomously by the assistant. This recording capability transforms the application from a real-time screening tool into a comprehensive communication archive, letting users retrieve details from past conversations, verify information shared during autonomous interactions, and track incoming call patterns over time.