Başkent 186

With the Başkent 186 app, you can create a fault report, view detailed power outages in your area, and inquire using your application number. You can also create requests for disconnection/reconnection, connected patient, index, and meter operations, and track the current status of all your requests in real time.

App Features

• Power Outage Monitoring (List & Map)
You can track power outages affecting your area or installation in list or map view, and add reminders to your calendar.

• Application Inquiry
You can easily inquire about applications made through all channels through the app and view their current status.

• Disconnection/Reconnection/Reconnection Operations
You can monitor your installation's energy status and quickly perform operations related to disconnection/reconnection or connected patient operations.

• Index Operations
You can submit index requests and enter your meter's index values ​​through the app.

• Meter Operations
You can report meter malfunctions and receive advance notifications about upcoming requests.

• Theft Procedures
You can report electricity theft, inquire about the status of your theft bill, and calculate your debt using your theft report.

• Quality Compensation Inquiry and Application
You can check your eligibility for compensation by entering your name and phone number, and if you are eligible, you can submit an application.

• Profile Procedures
You can view all the details of your registered installation in this area.

• Frequently Asked Questions (FAQ)
You can quickly access frequently asked questions on topics such as "Commercial Quality Compensation," "Power Outages," "Index Reading," "Disconnection/Reconnection," "New Connection," "Damage," "Meter," "Theft," "Customer Relations," "AMR," and "Last Resource Supply Tariff."

• Announcements
You can access the most up-to-date information about our company in this section.