Bale

Bale is a messaging application that integrates communication tools with a comprehensive suite of financial and utility payment services.

The app supports transmission of text messages, voice messages, videos, photos, music files, and other documents, allowing users to share multiple content types within conversations. For group organization, users can establish groups containing up to 2,048 members and create private or public channels to organize discussions around specific topics or communities. The interface includes a night mode option for comfortable viewing in low-light environments.

Visual expression within messages is supported through a comprehensive sticker system that includes a library of ready-made stickers as well as tools to design and save custom stickers. The application provides a dedicated sticker maker bot to assist users in creating and managing personalized sticker collections.

Messages are accessible across multiple devices and platforms through a web-based version for desktop computers and laptops as well as mobile phones and tablets. The app maintains full message synchronization across all connected devices. Language support encompasses Persian, Turkish, Arabic, and English, ensuring accessibility across diverse linguistic and geographic user populations.

Bale integrates financial services and transaction capabilities throughout the platform. The app supports buying and selling transactions using major bank cards and the Bank Melli Iran wallet, referred to as Giban. Card-to-card transfers between member banks of the Shetab network can be initiated without requiring knowledge of the recipient's card number. The Bank Melli Iran wallet functions as a full payment method throughout the application ecosystem.

Digital banking services are accessible through a partnership with Neshan Bank, providing capabilities such as account opening, loan and facility payment processing, and account information inquiry. Users can perform card balance checks, search for nearby bank branch locations, view current exchange rates, inquire about SHABA numbers, and verify check status information. The platform includes financial capability assessment tools and gift card purchase services. Both card and account balance information can be viewed without incurring fees, while a card blocking service allows immediate restrictions to be placed on specific cards when needed.

Banking support is provided by Bank Melli Iran employees directly within the app through an online consultation interface. Money transfers can be sent to other users without needing to provide the recipient's card number, and money requests can be generated and linked to the sender's bank card number. Account statements are available to download as detailed reports, and all transaction history is fully searchable using various filtering parameters.

The application handles utility bill payments for mobile phones, landline services, electricity, water, and gas utilities. Internet service packages from multiple operators are available for purchase within the app. Bills for permanent phone lines can be reviewed for both mid-cycle and end-of-cycle statement periods. Charity donations and travel-related payments, including highway tolls and traffic tolls, are supported. Insurance premium payments and traffic violation penalties can be processed. Payment authorization through the electronic wallet does not require a second password, simplifying transaction authentication. Traffic data usage for app access is calculated at one-third the standard rate, reducing cellular data consumption for regular users.

Mobile phone credits can be purchased directly through the application without requiring an internet connection, maintaining service continuity during connection disruptions or in areas with limited coverage.